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Should you wish to return an item, please call us toll free at 866-692-6922 or email us at customers@greatcookware.com for a Return Authrorization. Address for Returns: GreatCookware.com Attn: Customer Returns 904 W. Thadd's Road, Suite 2 Fairbury, IL 61739 Note: For your protection, please insure your returned items. If you would like to exchange any new unused item in its complete original box and packing that you have purchased from us, you may do so within 30 days of purchase by calling us toll free at 866-692-6922, or by sending an email to customers@greatcookware.com . In the unlikely event an item you have received is defective and requires replacement, please call us toll free at 866-692-6922 or by sending an email to: customers@greatcookware.com . In some circumstances, manufacturers prefer to handle replacement of defectives directly, and we will make such arrangements for you whenever necessary. |
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